PROSEDUR KUALITI PERKHIDMATAN
| BIL. | NO. DOKUMEN | TAJUK DOKUMEN |
| 1. | PK/PP/01 | PROSEDUR PENDAFTARAN PESAKIT |
| 2. | PK/PP/02 | PROSEDUR PEMERIKSAAN DAN DIAGNOSIS |
| 3. | PK/PP/03 | PROSEDUR RAWATAN |
| 4. | PK/PP/04 | PROSEDUR PENGURUSAN PENGANGKUTAN MURID SEKOLAH |
| 5. | PK/PP/05 | PROSEDUR ADUAN KETIDAKPUASAN PELANGGAN |
| 6. | PK/PP/06 | PROSEDUR KAJIAN KEPUASAN PELANGGAN |
| 7. | PK/PP/07 | PROSEDUR TEMUJANJI |
| 8. | PK/PP/08 | PROSEDUR RUJUKAN |
| 9. | PK/PP/09 | PROSEDUR PENGENDALIAN KAD RAWATAN |
| 10. | PK/PP/10 | PROSEDUR PENGURUSAN RAWATAN TANPA TEMUJANJI |
| 11. | PK/PP/11 | PROSEDUR PENENTUKURAN |
| 12. | PK/PP/12 | PROSEDUR PENGAMBILAN RADIOGRAFI PERGIGIAN |
| 13. | PK/PP/13 | PROSEDUR PEMBUATAN DENTUR/APLIANS |
| 14. | PK/PP/14 | PROSEDUR REKABENTUK DENTUR/APLIANS |
| 15. | PK/PP/15 | PROSEDUR PEMBAIKAN DENTUR/APLIANS |
| 16. | PK/PP/16 | PROSEDUR PROMOSI KESIHATAN PERGIGIAN |
| 17. | PK/PP/17 | PROSEDUR PENYELIDIKAN |