SERVICE CORE
- This charter is specifically addressed to each trainee who takes a course at the Children's Dental Center & Training Institute of the Ministry of Health Malaysia (Dental) Georgetown.
FACILITIES FOR CUSTOMERS
- Every customer can get training from PPKK & ILKKM (Dental) Georgetown regardless of age, gender, descent & socio-economic status.
STANDARD OF SERVICE
- Every customer will be treated well, friendly, considerate, respectful, courteous, honest and sincere. Each client will be given the best possible professional training. Each customer will be provided with clean and perfect facilities and environment.
SERVICE INFORMATION
- Each client will receive perfect training in terms of knowledge, skills and attitudes towards their respective fields of work. Each client will be provided with the courses required to produce a skilled and knowledgeable Allied Health Scientist (Dental) Personnel. Each customer can take courses to improve their knowledge and skills in line with the latest technology based on the results of health research.
HEALTH EDUCATION
- Each client will be given information on dental treatment and its prevention methods Each client can obtain information on the treatment and prevention of dental diseases by applying in person through the personnel of their respective treatment room sections.
CUSTOMER OBLIGATIONS
- Comply with all rules and guidelines issued by the institution. Comply with the rules of trainee code of conduct and training code of conduct set by the Training Management Division (BPL), Ministry of Health Malaysia (MOH). Maintain the health of himself and the community by adopting a healthy lifestyle and using all the facilities provided carefully and responsibly.
